What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
How does Sybaris protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
What about “cookies”?
Will Sybaris disclose the information it collects to outside parties?
Sybaris does not sell, trade, or rent your personal information to others. Sybaris may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally-identifying information.
Sybaris may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Sybaris, our users, or others.
Will Sybaris send me text messages?
Sybaris will send various texts to customers such as a text confirmation with details of a completed reservation as well as special offers to our Members. You can cancel the SMS service at any time. Just text “STOP” to the shortcode. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at (888) 805-7665. As always, message and data rates may apply for any messages sent to you from us and to us from you.
Sybaris is committed to protecting your privacy. We use the information we collect on the site to make shopping at Sybaris.com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.
Questions and Feedback
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What Our Guests are Saying
our commitment to the excellence and quality of our guests' experiences is second to none
"It was so relaxing and awesome love it A+++++++"
"We love Sybaris! It's so great to get away from the world for a night. The suite is always clean and the chocolate covered strawberries are to die for!"
"Our stay was amazing!! I walked into the room and on the bed there were rose petals spelled out saying "will you marry me"... best night of my life!! I will never forget that night!! Thanks for making it beautiful."
"Great Experience. We were going to Champagne Lodge in the past for our getaways. But once we found Sybaris and had a wonderful experience, it is now our go to spot."
"My wife and I had an amazing time. It's definitely the perfect place for a quick getaway and well needed recharge."
"I loved my stay. My husband surprised me with this little getaway and it was exactly what we needed. We've never felt so comfortable and relaxed in a long, long time and Sybaris did the perfect job of making that happen."
"My husband and I were pleasantly surprised at how nice the suite was. I was worried that it wasn't going to live up to 'the hype' but it definitely did! We will be returning, no doubt about that!"
"My wife and I were extremely impressed with the quality and the cleanliness of the suite. All of the features of the room made for an exciting, relaxing evening that was much needed."
OMG!!! Beyond fantastic!!!
"This was the perfect place to celebrate my one year wedding anniversary. Next time I will have to book two nights instead of one. My husband and I didn't want to leave. We will definitely be back."
"Sybaris is the perfect place to spend one-on-one time with your spouse. It provides an intimate, uninterrupted venue to getaway from the hustle and bustle and simply enjoy one another."
-Mr. & Mrs. Holmes
"The time we spent together at the Sybaris was priceless. Definitely worth every penny. With all of the luxurious amenities at our disposal we felt like a King and Queen for a night."
-Mr. & Mrs. Maney
"We gave a Sybaris Gift Certificate to a friend for his 30th birthday. It was the hit of the party. And after their getaway they called us to rave about how much they enjoyed the gift."
-Mr. & Mrs. Leon
"Our suite was impeccable. The cleanliness is like no other. Better than any 5-star Resort."
-Mr. & Mrs. Brooks
"Whenever we have a chance to getaway, Sybaris is the only choice for us. You can tell they go to great lengths to provide the ultimate romantic atmosphere. No other hotel offers your very own private swimming pool in your suite."
-Mr. & Mrs. Kimmel