What is your cancellation policy?

You need to give us a 5 day or more notice in order to be able to reschedule or refund. There is no fee to reschedule. There is a $30 refund fee, and make sure you ask for a cancellation number. If you give us less than the 5 day notice, you may be charged for the room even though you did not stay unless the room can be re-rented. Due to the exclusive nature of our club, pets, children, and guests are not permitted.

How clean are your rooms?

Our standards for cleanliness shows in the thousands of favorable comments we receive from our guests. Our suites are rigorously cleaned and sanitized, and receive a thorough inspection each and every day. All of the linens are changed and all surfaces are sanitized. The Whirlpool Tub is filled with water by the guest. The pools are equipped with state-of-the-art sensors that constantly monitor and maintain the pH balance in the pool. The filtering system circulates and filters the entire contents of the pool 4 times each day. The pools are also manually cleaned and tested after each guest.

What should I bring?

Every Sybaris Suite is designed to relax and soothe the body and mind. All suites include a custom built king size bed, remote control tv, dvd player, stereo cd player, hair dryer, complimentary toiletries and terry cloth spa robes for use during your stay. There’s also a convenience area with a microwave oven, coffee maker with plenty of fresh coffee and tea, and a refrigerator with ice in the freezer. Pack a gourmet picnic and your favorite beverages and enjoy your romantic getaway. We also offer a wide array of romantic gifts located in the lobby or can be ordered when making your reservation and placed in your suite prior to your arrival to surprise your special someone.

Do you have to be married to stay at the Sybaris?

No, you do not have to be married to enjoy a getaway at the Sybaris

How old do you have to be to stay at Sybaris?

Our rules state that you must be 18 years of age or older to stay with us.

Management reserves the right to refuse service to anyone.

Do I have to purchase a membership in order to make a reservation?

Sybaris operates as a private club and the purchase of a membership is required. Memberships range from $30 to $110. Please see our Membership Page for more details.

When can we check in and when do we have to check out?

Normally, our check in time for an Overnight Stay is at 6:00 p.m. and check out is at 11:00 a.m. For our Afternoon Getaway, check in is at 12:30 p.m. and check out is at 4:30 p.m. We do offer early check in or late check out for a minimal fee. Please Call for more details.

Can I get directions to your hotel?

All Sybaris Pool Suites are easily accessible via major roadways in Wisconsin, Illinois, and Indiana. Click on the Locations Page for more directions to the Sybaris Location of your choice or you can also use maps.google.com

I have a gift certificate. How do I make my reservation?

A Sybaris Gift Certificate is good at any of our locations that feature the suite that is on your certificate. Just contact the location where you would like to stay to make your reservation.